Sapphire Health

Press Release · July 2026

Featured in the 2026 KLAS Emerging Company Spotlight

KLAS Research independently interviewed Sapphire Health's eligible clients about our Epic Cloud Infrastructure & Resiliency Services. The full report is published by KLAS and available directly from KLAS Research.

98.8

Overall performance score (of 100)

A+

On all 5 KLAS indicators measured

7/7

Eligible clients interviewed

Free to access and download directly from KLAS Research.

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A+

Ability to Drive Outcomes

A+

Account Management

A+

Likelihood to Recommend

A+

Quality of Staff / Consultants

A+

Would Buy Again

Findings as published in the KLAS Research Emerging Company Spotlight, July 2026 (n=7 client interviews).

From the report

Report highlights

Two charts reproduced from the published report, shown here for context.

Overall Performance Score (100-point scale, n=7)

90.6 avg

98.8

2026 Best in KLAS services average shown for reference: 90.6

Source: KLAS Research Emerging Company Spotlight — Sapphire Health Cloud Services, July 2026.

Adoption of Key Services (n=6)

Epic Isolated Recovery Environment (IRE)83%
Epic alternate production (DR)50%
Full Epic production migration33%

Source: KLAS Research Emerging Company Spotlight — Sapphire Health Cloud Services, July 2026.

What the report covers

Inside the report

An independent look at the customer experience, based on direct client interviews conducted by KLAS Research.

01

Performance findings

Client interview results across outcomes, account management, staff quality, and overall satisfaction.

02

Verbatim client quotes

Direct feedback from CIOs and IT directors on Sapphire’s strengths—and where they see room to grow.

03

Adoption data

How interviewed clients are using Epic Isolated Recovery Environment, alternate production, and full cloud migration.

04

Executive interview

Company profile, technical specifications, and a Q&A with Founder & CEO Austin Park.

In their own words

What clients told KLAS

Sapphire Health is one of the best vendors I've ever worked with, and I've been at this for a long time.

CIO, health system client
KLAS Emerging Company Spotlight, July 2026

Communication is definitely a key strength of Sapphire Health, and their knowledge of Epic and AWS is top tier.

Director, health system client
KLAS Emerging Company Spotlight, July 2026

Is this for you?

Built for teams running Epic

This report is most relevant if your organization is:

  • A nonprofit health system or academic medical center running Epic
  • A rural or community hospital with a lean internal IT team
  • A large multispecialty clinic or Epic payer organization
  • Evaluating disaster recovery, resiliency, or a full Epic cloud migration
  • Evaluating managed services partners for Epic on AWS or Azure

The 2026 KLAS Emerging Company Spotlight

Published and distributed by KLAS Research. Free to access on KLASresearch.com.

This page references findings from the KLAS Research Emerging Company Spotlight on Sapphire Health Cloud Services (July 2026), based on interviews with Sapphire Health's eligible client base at the time of publication. Emerging Company Spotlights reflect early, emerging-market research coverage and may be updated as KLAS collects additional data. Sapphire Health does not host or distribute copies of the report; the complete report is published by KLAS Research and available directly at KLASresearch.com. KLAS Research® and the KLAS Emerging Company Spotlight are publications of KLAS Enterprises, LLC, referenced here in accordance with the KLAS Data Use Policy.

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